Terms of Use

Who are these terms between?

You and MadeLabs, LLC, of 12175 Visionary Way, Fishers, IN 46038. By using the site, you agree to these terms.

If you don't agree, please don't use the site. Our Privacy Policy explains how we handle information you send us or that the site collects.

Do these terms cover our work together?

No. Every client engagement is governed by its signed master services agreement (MSA) and statement of work (SOW), and nothing on this page changes them.

Your use of the client portal is also subject to your company's agreement with us. Where that agreement and these terms differ, the agreement wins.

What may you do with the site?

Read it, share it and link to it. Don't use it in a way that harms the site, us or anyone else.

When you use the site, you agree not to:

• access, or try to access, any account, portal area or system you aren't authorized to use;
• interfere with the site's operation, overload it, or upload malicious code;
• test for vulnerabilities except as our responsible disclosure guidelines allow;
• send us false information, or impersonate another person or company;
• use the site for anything unlawful.

Search engines and AI crawlers are welcome to read and index the site, within the rules in our robots.txt.

Who owns the content on the site?

MadeLabs owns the site and its content, including the text, design, our name and logo, case studies, insights guides and the MadeRight Assessment. Other companies' names and marks belong to their owners.

You may view, download and print pages for your own use or your company's internal use, and quote short passages with credit and a link. To republish our content in any other way, ask us first.

Is our content professional advice?

No. Our insights guides, the MadeRight Assessment and the rest of the site are general information, not legal, financial, security or engineering advice for your situation.

An assessment result is a starting point for a conversation, not a finding about your systems. Case-study results describe what one client achieved in one engagement, and they are not a promise of what yours will achieve. Advice you can rely on comes from an engagement, where we have learned your business, your systems and your constraints. If you want that, start a conversation on our contact page.

Please don't send confidential information through the site's forms. If you need a confidentiality agreement before sharing details, tell us and we will sign a mutual NDA before discovery, on request.

What about links to other sites?

The site links to other websites, such as client, partner and vendor sites. We don't control them, and we aren't responsible for their content, availability or privacy practices. A link is not an endorsement.

What are the disclaimer and limits of liability?

We work to keep the site accurate and available, but we provide it “as is”, and our liability for your use of it is limited.

To the fullest extent the law allows, MadeLabs disclaims all warranties about the site, express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy and uninterrupted or error-free operation.

To the fullest extent the law allows, MadeLabs will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, arising from your use of, or inability to use, the site or its content, even if we were told such damages were possible. Some jurisdictions don't allow these limits, so some of them may not apply to you.

Which law applies?

The laws of the State of Indiana govern these terms, without regard to its conflict-of-law rules. Any dispute about these terms or the site will be resolved in the state or federal courts located in Hamilton County, Indiana, and you and MadeLabs consent to their jurisdiction.

If a court finds any part of these terms unenforceable, the rest still applies. If we don't enforce a term straight away, we haven't waived it.

How will we tell you when these terms change?

We will update this page and the date at the top whenever these terms change. The version on the site when you use it is the one that applies. Questions about these terms go through our contact page or to (888) 369-1330.